Ziggs for gyms and fitness studios

Every member,
looked after by the whole team.

The front desk, sales, trainers, class coordinators and maintenance all serve the same members. Give each role an agent, let member requests move between them with their history, and let the owner see what is happening across the club.

Discuss your first workflow Meet the team

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Front desk

    Answers membership questions and handles freezes and bookings.

  • Membership sales

    Follows up on trial visits and renewals.

  • Personal trainers

    Keep session notes and plans, and send check-ins between sessions.

  • Class coordinator

    Builds the schedule, fills waitlists and finds cover for absent instructors.

  • Maintenance

    Logs broken equipment and tracks repairs.

  • Marketing

    Plans challenges and posts, and writes win-back messages.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

Trial visit to membership

  1. Front desk

    Books the trial visit.

  2. Personal trainers

    Run the first session and note goals.

  3. Membership sales

    Prepares the offer.

  4. Club managerapproves

    Approves a special rate.

Instructor out sick

  1. Class coordinator

    Finds cover.

  2. Front desk

    Updates booked members.

  3. Marketing

    Posts the change.

Broken treadmill

  1. Front desk

    Logs the report.

  2. Maintenance

    Repairs it.

  3. Front desk

    Tells members it is back.

One view of
where everything stands.

The owner sees every member request, class and repair in one view: who has it now, what is late, and what needs their approval.

Work in progressExample
  • Trial visit to membership

    Step 4 of 4: Club manager

    Needs approval
  • Instructor out sick

    Step 2 of 3: Front desk

    In progress
  • Broken treadmill

    All 3 steps finished

    Done

People outside,
on your terms.

Members, contract instructors, equipment suppliers and partner brands can reach the right person through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.

Request a walkthrough See every industry